FOR IMMEDIATE RELEASE
Advantage Contact Center Launches New Strategic Website
Site Captures Company’s New Brand and Global Repositioning
LARGO, Md. — Sept. 30, 2014 — Advantage Contact Center, a full service customer interaction and telemarketing firm based in the Washington, DC metropolitan area, today announced the launch of its newly redesigned web presence. The new website (www.advantagecontactcenter.com) is part of Advantage’s corporate rebranding and realignment strategy. The site reflects the company’s new corporate logo, a contemporary look and feel, and includes helpful resources for visitors.
C. Lee Tapp, founder and general partner of Advantage, says, “Launching a new web presence adds even more momentum to an exciting year of growth for the company. This year, we leveraged strategic partnerships with offshore entities to give us greater bandwidth, and to enhance service delivery to our clients.”
Earlier in the year, Advantage expanded its operations into offshore markets thereby increasing its resources and capabilities to manage even larger volume call activities. The firm now has partner operations in Wilmington, Del., and Guatemala City and has broadened its menu of services to include E-Marketing and E-Mail services.
“Our move to rebrand and reposition our company globally are our response to market trends as well as our anticipation of greater demand for services we believe are forthcoming in the marketplace,” said Tapp.
About Advantage Contact Center
Advantage Contact Center, LLC is a U.S.-based firm that offers full service customer interaction and telemarketing solutions. We specialize in helping clients establish, retain and manage customer relationships by facilitating and managing large volume call activities. To do this, we execute seamless Outbound and Inbound Campaigns, Internet Interactions and E-Marketing Solutions that are customized to support a broad range of program objectives from telemarketing to customer care.
Established by a veteran in the call center industry, Advantage has become known for out performing its competitors. Leveraging its Contact Excellence approach, Advantage facilitates high quality and high performing call center interactions that render clients a tremendous return on their investment.
Although Advantage supports a range of markets, its niche is in servicing the mortgage and financial services arena, which capitalizes on its leadership’s 26 years of experience in mortgage banking.
Based in Largo, Maryland, a suburban community in the Washington, DC area, Advantage strategically leverages partnerships that manage onshore call center operations in Wilmington, Del. and offshore operations in Guatemala City.
Learn more about Advantage Contact Center at www.advantagecontactcenter.com