Enhancing the Flow of Communications

Our Story

About Us

Advantage Contact Center, Inc. is a U.S.-based firm that offers full service customer interaction and telemarketing solutions.  We specialize in helping clients establish, retain and manage customer relationships by facilitating and managing large volume call activities.  To do this, we execute seamless Outbound and Inbound Campaigns, Internet Interactions and E-Marketing Solutions that are customized to support a broad range of program objectives from telemarketing to customer care.

Established by C. Lee Tapp,  a veteran in the call center industry, Advantage has become known for out performing its competitors.  Leveraging its Contact Excellence approach, Advantage facilitates high quality and high performing call center interactions that render clients a tremendous return on their investment.

Based in Philadelphia, PA, Advantage strategically leverages partnerships that manage call center operations in Houston, TX and near shore operations in Guatemala City, Guatemala.

Latest News


PHILADELPHIA, Penn. — July 15, 2020 — Advantage Contact Center, has expanded its foot print to include a southwest call...
Read More
Request a Quote