Enhancing the Flow of Communications


Rx Appointment Scheduling

Advantage Contact Center now offers RxScheduler, a customized appointment scheduling services for medical practices and research facilities. Our experienced call center agents will receive your medical office’s inbound calls and manage your entire appointment scheduling function. Moreover, your patients will be serviced by courteous and accurate call agents who will provide an exceptional experience with each patient interaction.

By partnering with Advantage, your medical facility will:

  • Expand scheduling capabilities to include before and after business hours scheduling.
  • Enable patients to access live call agents 24 hours a day, 7 days a week.
  • Schedule more patient appointments.
  • Improve patient service levels, access and call quality.
  • Increase staff efficiency and productivity by decreasing the distraction of incoming calls.
  • Decrease abandoned calls.

Our appointment scheduling service is perfect for all types of medical practices and medical research settings, particularly:

  • Hospitals
  • Private Practice Physician Offices
  • Nursing Homes
  • Clinics / Outpatient Facilities
  • Medical Research Companies

Contact Advantage to arrange RxScheduler for your patients.

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