People & Technologies
Advantage Contact Center is fast becoming a leading customer interaction firm both in the U.S. and abroad. Our growth is in large part due to our ability to out-perform our competitors, and our dedication to perfecting the consumer interaction experience, and continuously build on our call center expertise.
In doing this, we:
- Build on our leadership’s 26-year background in the contact center industry;
- Leverage strategic partnerships with call centers across the globe;
- Recruit and retain seasoned call-center managers;
- Maintain a highly skilled call-center team;
- Use state-of-the-art call-center technologies; and
- Employ a Contact Excellence approach to service delivery.