Enhancing the Flow of Communications

Inbound Campaigns

We customize our campaigns to increase your success rate in sales, customer service, retention, application processing, and more.

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Outbound Campaigns

Our skilled agents can make all the difference when launching your surveys, lead generation, cross/up selling and win-back programs.

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Internet Interactions

We leverage web-based capabilities, including online chat and email contact to provide you with a more holistic campaign.

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Multichannel Marketing

We can optimize your campaign with a multichannel marketing strategy that leverages our inbound, outbound and web-based capabilities.

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Airport Contact Centers

Does Your Call Center Team Go the Extra Mile?

A lackadaisical or poorly trained call center team can easily spoil an air traveler’s experience, and make your airport a dreaded destination. Advantage’s agents are proactive problem solvers who deliver mile-high service to every caller

Medical Support Services

Our Sensitivity & HIPPA Training Set Us Apart!

Ensuring that patients engage with screeners and processers who are skilled and empathetic is essential when administering medical services or clinical trials.  At Advantage, our call center team is well trained, HIPPA-compliant, and seasoned at supporting medical programs.

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